Managed IT Services
Do you need professional IT services but can't afford full time staff? Do you need to be able to have IT issues fixed quickly and reliably without breaking the bank? Are you tired of having to stop everything you're doing each and every time there is a software or hardware issue?
If the answer to any or all of those questions is yes, then our Computer and Network Maintenance Services With Remote Monitoring and Onsite Support may be right for you!
In addition to our custom website design solutions, we also provide onsite and remotely Managed PC maintenance services for individuals and small businesses in the Atlanta and Chicago areas.
INFORMATION TECHNOLOGY MAINTENANCE SERVICES
Onsite and remote monitoring of all information technology equipment, including:
Personal computers, servers and laptops
Printers
Monitors
Hard drives, memory & internal components
Backup systems for data and power supplies
Routers and network equipment.
Remote Monitoring and Onsite Support
Network, email and system support.
Services include: creating/updating users, managing existing password databases, managing and troubleshooting email accounts, firewalls and anti viruses support, plus maintaining wired and wireless networks.
Data protection and recovery
Services include: data backups to onsite and offsite data storage locations, data recovery and restoration
Disposing of obselete or damaged equipment
Troubleshooting of system and software issues
Migrating data from old computers to new ones, setting up new computer systems
On call live support - by phone or live in person
Remote Access and systems monitoring
Believe or not, most software issues can quickly be addressed via remote access, via one of our authorized technicians. The benefit to this is that your IT issues usually can be solved in 1/4 of the time as if a technician were physically doing work on site, as there are no delays in getting a technician to drive to your location, disrupting your workflow.
What You Get
24/7 systems remote monitoring - your networked computers are monitored 24 hours a day, 7 days a week by our dedicated staff.
The ability for you and your staff to securely access your programs remotely form any location that you desire. Imagine how much time you can save not having to waste valuable time having to drive in just to access emails or word documents.
DATA BACKUP, TRANSFER AND RESTORATION
Analysis of current and new system files for compatibility
Create initial backup of files from your old system
Transfer data to your new computer via a storage device or medium, such as network-attached storage, an internal or external hard drive or another computer
Install programs needed to operate files transferred on new system, ensuring that all prior files are accessible and usable (client must have original software for installation or purchase new copies)
ONSITE SETUP OF PC, MAC OR SERVER
What's Included:
Physically set up one PC or Mac computer system, including the computer plus monitor, keyboard, mouse and speakers
Organize wires and cables with your cable ties (ties not included)
Install 4 new software application (software not included)
Install 3 peripheral or external device (device not included)
Configure your new computer to access your existing Internet account and 2 existing e-mail account
Test your computer to make sure it is functioning properly
Back up or transfer your computer data (up to 9.4G) to another medium (e.g., CD or DVD, internal or external hard drive, network-attached storage or another computer) and Import the data into an installed program or location
SOFTWARE INSTALLATION
On Location Price Per Software Package Per Machine: $50
Determine computer compatibility for, install/repair and configure 1 software title
Perform necessary software updates
Create desktop, start menu and quick launch bar access shortcuts
Software NOT included Setup of Server/Client
Software Analysis of current system for issues and compatibility Installation of customer approved and supplied software
Test all computers to insure that the system is working as agreed